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4-star hotel Check-in 15:00 · Check-out 11:00

The Elements, Playa Del Carmen, Mexico

Stay at The Elements in Playa Del Carmen, a 4.5-star apartment hotel with free Wi-Fi, outdoor pool, gym, and beach access, near Xcaret Park and the Caribbean Sea.

Calle Flamingo, Av. CTM &, Zazil-ha, 77720 Playa del Carmen, Q.R., Mexico View on map
9/10
Exceptional Based on 466 recent guest reviews
Free Wi-Fi Parking Accessible Outdoor pool Air-conditioned
What recent guests emphasize

Comfortable beachfront condos with excellent location and amenities

Guests appreciate the spacious units with ocean views, private beach access, and large pool. The property’s proximity to popular restaurants, 5th Avenue, and local attractions adds to its appeal. Some note minor maintenance issues but highlight helpful and attentive staff throughout their stay.

Guests often praise

  • Spacious condos featuring full kitchens and beautiful ocean views.
  • Large, well-maintained outdoor pool, hot tub, and private beach area.
  • Convenient location near 5th Avenue, Calle 38 dining, and the beach.
  • Helpful and friendly staff providing good service and local recommendations.
  • Onsite beach bar and restaurant offering reasonably priced food and drinks.

Worth knowing

  • Some units may require repairs, especially during rainy season due to water intrusion.
  • Television options are very limited, with no cable or satellite service available.
  • Guests value privacy and quiet but note the beach has experienced some erosion.
  • Early check-in is possible for an additional fee.
  • Beach club drinks may be milder than expected for some visitors.

Best for

  • Travelers seeking a relaxed beachfront stay with resort-style amenities.
  • Those wanting easy access to Playa del Carmen’s main dining and shopping areas.
  • Families and groups looking for spacious accommodations with kitchen facilities.
  • Guests who appreciate private beach access and a quieter alternative near the town center.
  • Visitors interested in exploring nearby eco-parks and outdoor adventures.
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About this property

Welcome to The Elements, Playa Del Carmen, Mexico

Located just a short stroll from the Caribbean Sea, The Elements in Playa Del Carmen offers a collection of warm, spacious 1- to 3-bedroom condominium-style units. Guests appreciate the relaxed atmosphere of this apartment hotel, which features an outdoor pool, hot tub, and a fitness center for added convenience. Each unit comes equipped with a kitchen, allowing for flexible dining options during the stay.

The property provides a range of amenities including free Wi-Fi, parking, beach access, and a restaurant on site. It welcomes families and pets, which makes it suitable for a variety of travelers. Guest reviews often highlight the private beach area with a beach bar and restaurant offering reasonable prices, as well as the helpful and attentive staff noted for their service.

Positioned within walking distance of popular local spots such as Calle 38 and the vibrant 5th Avenue, The Elements benefits from a convenient location with easy access to nearby attractions like Xcaret Park and Playa Punta Esmeralda. The hotel is also accessible from Cancun International Airport in about 45 minutes by car, making transfers straightforward for most visitors.

While many guests praise the beautiful ocean views and well-maintained facilities, some have noted minor maintenance issues, including occasional water intrusion during rainy season and the absence of cable or satellite television in units. Nonetheless, the overall guest feedback points to a comfortable and pleasant stay experience in a setting that combines beachfront convenience with a home-like feel.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Parking
Accessible
Outdoor pool
Air-conditioned
Laundry service
Pet-friendly
Beach access
Kid-friendly
Restaurant
Kitchen in all rooms
Airport shuttle
Hot tub
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

AO
Adrian Ortiz Apr 11, 2026
10

Stayed at The Elements 215 in Playa del Carmen and couldn’t have been happier. The condo had a beautiful ocean view, and the pool was absolutely awesome. The location was perfect—just a block or two to 38th Street with all the great restaurants, and a short walk to 5th Avenue where everything is happening. During our stay, we even went deep sea fishing and caught a sailfish, which made the trip unforgettable. Truly a perfect location, a wonderful condo, and an all-around great stay. We’ll definitely be back!

FV
Fabian Videla Apr 05, 2026
10

Place has a really nice location with some ocean front views. The condos are very spacious and they provided bottled water. We were able to check in early for an additional fee which was very affordable. Overall we had a great experience

J
Joyce Mar 16, 2026
10

The huge pool and beachfront access with private area set this complex apart! There is a beach bar/restaurant for guests with delicious fish and shrimp tacos and pizza. Great drinks all very reasonably priced. Very safe with security and helpful staff. Very close to Calle 38 with many awesome restaurants and easy walk to 5th Ave. Absolutely loved our stay here.

OBC
Oscar Brito Capon Feb 22, 2026
8.0

Beautiful location. Stayed at PH5 through BRIC International. Lovely apartment, but needs of some repairs. Specially during the rain season can water pour into the apartment. The owner doesn’t believe in cable or satellite TV. Not even local TV was possible to watch from none of the 3 televisions available in the condo. That’s the only minus i can see. Otherwise the attention from both BRIC and The Elements front desk was perfect. Super helpful at all times. We enjoyed very much the Bar/Restaurant at the beach, with Eduardo taking care of us and letting us see the Football European Championship and Copa America in their entirety. My special thanks goes to Miguel (designed our “ambassador” while we stayed in Playa), and Maritza, the wonderful woman who fixed our reservation and designated Miguel to take care of us there.

S
SeeTheWorld Feb 01, 2026
8.0

The Elements is located on the edge of Centro and has nice views of the ocean and beach. It has it's own private beach club, with a bar and restaurant, located in the front of the property. It also has a very nice, large pool and hot tub located onsite. There's a good amount of shade available at by, and while in the pool. Wait staff from the beach club service the pool area for food and drink orders. The residences are privately owned, and many can be rented through local rental agencies. The grounds are well maintained. Occasionally, there is noise at night when loud music is playing nearby.

SM
Sherry Mattos Jan 28, 2026
10

Great location!! Rooms are all condos with full kitchens. There is privacy! Right on the beach, private beach, private pool and hot tub. Also, private bar and grill that will bring food and drinks to your condo.

LM
Luc Miron Jan 15, 2026
10

Feels like home, with a better view. We have been here a few times and this place is just awesome. The beach club is nice even though the drinks are a bit... Light (we Floridians like them a bit stronger). The beach has been eroded a bit and the next beach (North) known as the beach at 72 (street or avenue) is perfect! The Elements is extra clean, very well maintained and our favorite place on Playa del Carmen!

EH
elaine handcock Jan 08, 2026
10

3rd time here. Rooms are spacious and comfortable. The pool is awesome. Within walking distance to many restaurants, shopping etc, or you can hop in a taxi. TV wasn’t working but no big deal, we didn’t come here to watch tv anyway. Miguel is the best! Always helpful and gave us some great day trip links.

Location & neighborhood

Where you'll find The Elements, Playa Del Carmen, Mexico

Playa del Carmen, Quintana Roo, Mexico

A 3-minute walk from the beach, this laid-back apartment hotel with views of the Caribbean Sea is 11 km from Xcaret Park and 55 km from Cancun International Airport.

  • Cancun International Airport 45 min Car · 1 hr 26 Transit
  • Aeropuerto Internacional de Tulum Felipe Carrillo Puerto 1 hr 35 Car · 3 hr 46 Transit
  • Cozumel International Airport 1 hr 38 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Xcaret Park 116,916 reviews

Xcaret Park

Carretera Chetumal, Puerto Juarez km 282-Int B, Colonia Rancho Xcaret, Juárez, 77580 Playa del Carmen, Q.R., Mexico

4.8 · Amusement Park
Xplor Park 30,628 reviews

Xplor Park

Carretera Chetumal, Puerto Juarez Km 282, 77710 Playa del Carmen, Q.R., Mexico

4.8 · Theme Park
Playa Punta Esmeralda 1,807 reviews

Playa Punta Esmeralda

Constructores 160, Nicte-ha, 77727 Playa del Carmen, Q.R., Mexico

4.4 · Beach
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